SHINE counseling services available during Medicare open enrollment

...for you and your loved ones can be daunting. Fortunately, the SHINE (Serving Health Insurance Needs of Elders) program is here to help! The SHINE program supports the Florida Department of Elder Affairs’ mission by providing free and unbiased health insurance counseling through a dedicated network of volunteers. SHINE’s counseling services are always free, impartial, and confidential. To learn more about SHINE’s services or speak with a volunteer, visit floridashine.org or call 1-800-96-ELDER (1-800-963-5337) today!...

Medicaid and Medicare

...care options. SHINE also administers two other federal programs, the MIPPA (Medicare Improvements for Patients & Providers Act) Program and the SHINE/SMP Program. The SHINE/SMP (Senior Medicare Patrol) is a program to empower seniors to protect, detect, and report suspected Medicare Fraud.  To receive help from SHINE, individuals may schedule appointments at designated SHINE counseling sites, attend enrollment events in their local communities, or arrange to speak with a trained SHINE counselor at 1-800-96-ELDER (1-800-963-5337)....

Seniors Can Get Quality Help for Medicare Open Enrollment

...website at www.medicare.gov. Those who need assistance are encouraged to contact the SHINE program by calling Florida’s Elder Helpline toll-free at 1-800-96-ELDER (1-800-963-5337) and asking for a SHINE volunteer counselor. You can also request SHINE assistance by visiting www.floridashine.org. Beneficiaries are encouraged to act quickly so they will have a smooth transition into the 2024 benefit year. People with Medicare can receive help reviewing and enrolling in a plan by attending a Medicare Open Enrollment...

Insurance, Medicare and Medicaid

Through its SHINE (Serving Health Insurance Needs of Elders) program, the Department of Elder Affairs offers free, unbiased counseling to help seniors understand their health insurance options. The links below will offer you more information about the SHINE program and other resources related to insurance, Medicare and Medicaid. SHINE Provides educational materials and free, unbiased insurance counseling to Florida elders, caregivers, and family members. BenefitsCheckUp Developed and maintained by the National Council on Aging, BenefitsCheckUp...

Quick Resource Guide

...Clinics Prescription Drug Assistance (SHINE) Long-Term Care (SHINE) Long-Term Care Ombudsman Program TOOLS & TIPS FOR CONSUMERS & CAREGIVERS Advance Directives for Health Care & Forms (AHCA) Benefits Check Up Disaster Preparedness Florida Alliance for Assistive Technology Fraud Health & Wellness Long-Term Care Guide (Medicare.gov) Residents’ Rights Resources for Seniors, Families & Caregivers PROGRAMS & SERVICES FOR SENIORS & CAREGIVERS Apply for Services & DOEA Program List Information & Assistance Senior Community Service Employment Program...

News & Events

News Department Press Releases Aging Outlook Newspaper Long-Term Care Ombudsman Program News Public Meeting Notices Publications & Reports Updated Consumer Resource Guide (May 2011) Office of Communications Contact Us Visit Us on Facebook Upcoming Events SHINE Community Events SHINE Counseling Schedules by County Long-Term Care Ombudsman Program Meetings Florida Senior Summit (Spring 2022)...