Resources for Seniors Impacted by Hurricane Ian

(Last Updated: 9:00 a.m. November 17, 2022)

Elder Helpline 1-800-96-ELDER (35337)

  • The Elder Helpline answers calls during normal business hours and can help direct impacted seniors to appropriate state and federal resources.

Food, Water, and Ice Distribution

  • There are Points of Distribution (PODs) providing food, water, and ice to impacted residents in Sarasota, Hardee, Desoto, Highlands, Lee, Charlotte and Collier counties. Current POD locations can be found at:
  • The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Ian and who are not receiving food assistance benefits through the regular Supplemental Nutrition Assistance Program (SNAP). D-SNAP is being implemented in phases and by county. Pre-registration is required by all applicants. For more information, visit

Disaster Aid

  • Federal disaster assistance is available to affected individuals in Charlotte, Collier, DeSoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pinellas, Polk, Putnam, Sarasota and Seminole, St. Johns and Volusia counties following the impact of Hurricane Ian. Survivors can apply for disaster assistance at, by calling 800-621-3362 from 7 a.m. to 11 p.m. Eastern Time, or by using the FEMA mobile app. If you use a relay service such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
  • U.S. Small Business Administration disaster loans are now available to businesses and residents in Florida following the Hurricane Ian disaster declaration. Applicants may apply at under declaration #17644. For help, call 800-659-2955 or email

Crisis Cleanup Line (800) 451-1954

  • If you need help with damage from Hurricane Ian, contact the Crisis Cleanup Line at (800) 451-1954. Volunteers may be able to assist with cutting fallen trees; drywall, flooring, & appliance removal; tarping roofs; and mold mitigation. Service is free but not guaranteed.

Shelters and Housing

Free Legal Help (866) 550-2929

  • A toll-free legal aid hotline is now available for victims of Hurricane Ian and the resultant damage in Florida. The service, which allows callers to request the assistance of a lawyer, is a partnership between The Florida Bar, The Florida Bar Young Lawyers Division, the American Bar Association Young Lawyers Division, and the Federal Emergency Management Agency (FEMA).
  • The hotline is available to connect survivors to free legal services in qualifying counties who cannot afford an attorney. Survivors can call (866) 550-2929 at anytime and can leave a message if calling after hours.
  • Hotline callers may get help with legal issues like:
    • FEMA and SBA financial benefits
    • Home repair contracts and property insurance claims
    • Re-doing wills and other important legal documents destroyed in the disaster
    • Price gouging, scams, or identity theft
    • Landlord or tenant problems, or threats of foreclosure
    • Disability-related access to federal, state and local disaster programs

Public Benefits and Unemployment Assistance

Mental Health

  • The Substance Abuse and Mental Health Services Administration offers 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to a natural disaster. Call or text Disaster Distress Helpline, 1-800-985-5990 or visit for more information.
  • Florida Department of Children and Families (DCF) launched the Family Support Line, which connects individuals and families who were impacted by Hurricane Ian with peers who were impacted and have recovered from Hurricane Michael. Individuals who would like to talk with a Family Support Peer can call 888-850-SWFL. For more information, visit Disaster Mental Health Resources | Florida Disaster.
  • The Florida Department of Health (DOH) and DCF have partnered with BetterHelp to offer mental health services through three months of free online therapy to those impacted by Hurricane Ian. To access these free services, Floridians can visit and use code: HurricaneIan. BetterHelp will then prompt impacted Floridians with a questionnaire to best match them with a licensed mental health professional. For more information, visit Disaster Mental Health Resources | Florida Disaster.

Search and Rescue

Donations and Volunteerism