Programs & Services Handbook

2023 Programs & Services Handbook

Appendices

• Appendix A – Service Description & Standards
• Appendix B – Co-Payment for Service Guidelines
• Appendix C – Enterprise Client Information & Registration Tracking System (eCIRTS)
• Appendix D – Grievance Procedures
• Appendix E – Background Screening Clearinghouse Instructions

Chapters

• Chapter 1 – Administered Programs General Information, Planning & Monitoring
• Chapter 2 – Intake Screening Prioritization Assessment
• Chapter 3 – General Policies & Older Americans Act
• Chapter 4 – Older Americans Act Title IIIB
• Chapter 5 – Older Americans Act Title IIIC
• Chapter 6 – Older Americans Act Title IIID
• Chapter 7 – Older Americans Act Title IIIE
• Chapter 8 – Older Americans Act Title VII
• Chapter 9 – Community Care for the Elderly (CCE) Program
• Chapter 10 – Alzheimer’s Disease Initiative (ADI)
• Chapter 11 – Home Care for the Elderly (HCE) Program
• Chapter 12 – RELIEF Program
• Chapter 13 – Emergency Management & Preparedness