For Emergencies – Please dial “911”
An emergency is any serious medical problem (chest pain, seizure, bleeding), any type of fire (business, car, building), any life-threatening situation (fights, persons with weapons, etc.), or to report crimes in progress.
The Office of Inspector General (OIG) conducts many different types of investigations involving allegations of employee misconduct, fraud, waste, or abuse affecting the Florida Department of Elder Affairs (DOEA). These investigations may include allegations of fraud involving contractors and providers doing business with DOEA.
The OIG sometimes receives complaints from employees concerning discrimination, retaliation, or other employment issue(s). Generally, Human Resources reviews these types of complaints. Additionally, discrimination complaints may be filed with the U.S. Equal Employment Opportunity Commission (EEOC). Additional information about the EEOC may be found at http://www.eeoc.gov/. Complaints concerning retaliation may be filed with the Florida Commission on Human Relations (FCHR). Additional information about the FCHR may be found at https://fchr.myflorida.com/.
If you are aware of fraud, waste, abuse, mismanagement, or employee misconduct involving DOEA, please email your complaint to OIG@elderaffairs.org or contact the OIG at (850) 414-2342. To ensure a complete understanding of your concerns, remember to include who the allegations are against, what the allegations are, why did it occur, where did it occur, when did it occur, and how. Be as specific as possible and provide any supporting documentation you may have and whether others witnessed the violations you believe occurred.
Your Contact Information
You may remain anonymous if you choose. However, it is most beneficial if the OIG can contact you for additional information and/or clarification of the issues you are reporting.
Other Complaint Resources
Agency for Health Care Administration:
- AHCA handles concerns related to health care licensure, Medicare and Medicaid certification, and regulation for hospitals, ambulatory surgical centers, home health agencies, hospices, clinical laboratories, nursing homes, assisted living facilities and all other types of health care providers.
Department of Children and Families:
- DCF Adult Protective Services Program -To report known or suspected abuse, neglect, exploitation, or self-neglect of vulnerable adults (elderly or disabled ages 18 – 59).
- DOH investigates complaints and reports involving health care practitioners regulated by the department.
Long-Term Care Ombudsman Program:
- LTCOP handles concerns related to quality of care and quality of life for residents of long-term care facilities such as nursing homes, assisted living facilities, and adult family care homes.
Office of Professional and Public Guardians:
- OPPG handles complaints that a professional guardian has violated the standards of practice established by the Office of Public and Professional Guardians governing the conduct of professional guardians.
