Aging and Disability Resource Centers (ADRCs)

The Department of Elder Affairs administers programs and services for elders across the state of Florida through 11 Area Agencies on Aging, which operate as Aging and Disability Resource Centers (ADRCs). These ADRCs function as a single, coordinated system for information and access to services for all Floridians seeking long-term care resources. The ADRCs provide information and assistance about state and federal benefits, as well as available local programs and services. See below to contact your local ADRC.By sharing a common information and referral system, the ADRCs are able to provide elders with uniform assistance no matter where they live. This system also offers the public access to a statewide database of local community resources, available on the internet or by calling the Elder Helpline toll-free at 1-800-96 ELDER (1-800-963-5337).

PSA 1

Northwest Florida Area Agency on Aging, Inc.

5090 Commerce Park Cir.
Pensacola, FL 32505

(850) 494-7101

PSA 2

Advantage Aging Solutions

2414 Mahan Dr.
Tallahassee, FL 32308

(850) 488-0055

PSA 3

Elder Options

100 S.W. 75th St., Ste. 301
Gainesville, FL 32607

(352) 378-6649

PSA 4

Elder Source, The Area Agency on Aging of Northeast Florida

10688 Old St. Augustine Rd.
Jacksonville, FL 32257

(904) 391-6600

PSA 5

Area Agency on Aging of Pasco-Pinellas, Inc.

9549 Koger Blvd. Ste. 100
St. Petersburg, FL 33702

(727) 570-9696

PSA 6

Senior Connection Center, Inc

8928 Brittany Way
Tampa, FL 33619

(813) 740-3888

PSA 7

Senior Resource Alliance

3319 Maguire Blvd., Ste. 100,
Orlando, FL 32803

(407) 514-1832

PSA 8

Area Agency on Aging for Southwest Florida, Inc.

2830 Winkler Ave, Ste. 112
Fort Myers, FL 33916

(239) 652-6900

PSA 9

Area Agency on Aging of Palm Beach/Treasure Coast, Inc.

4400 N. Congress Ave.
West Palm Beach, FL 33407

(561) 684-5885

PSA 10

Aging and Disability Resource Center of Broward County, Inc.

5300 Hiatus Rd.
Sunrise, FL 33351

(954) 745-9567

PSA 11

Alliance for Aging, Inc.

760 N.W. 107th Ave., Ste. 214
2nd Floor, Miami, FL 33172

(305) 670-6500

Primary Functions:

  • Provide information and referral services.
  • Ensure that eligibility determinations are done properly and efficiently.
  • Triage clients who require assistance.
  • Manage the availability of financial resources for certain key long-term care programs targeted for elders to ensure financial viability and stability.

Aging and Disability Resource Centers (ADRCs)

In April 2004, the Department received a federal grant from the U.S. Administration on Aging and the Centers for Medicare and Medicaid Services to establish at least two pilot Aging and Disability Resource Centers (ADRCs). As a result, Aging and Disability Resource Centers in the Orlando, St. Petersburg and Fort Lauderdale areas began providing services to caregivers, elders and adults with severe and persistent mental illnesses (SPMI) in the summer and fall of 2005.

Florida’s ADRCs provide information and referral not only to elders, but also to adults age 18 and older who have SPMI (such as bipolar disorder, schizophrenia or clinical depression). The ADRCs enhance the existing mental health referral network. Information and referral specialists are trained to refer callers to mental health providers if they indicate that they have a severe and persistent mental illness or if the specialist discerns that the inquiry may be related to SPMI.

With the support of an ADRC expansion grant funded by the U.S. Administration on Aging, the Department has partnered with the developmental disability community and the Agency for Persons with Disabilities. Through this partnership, ADRC services are being offered in two Florida locations to persons with developmental disabilities age 50 and older, and their family caregivers age 55 and older. This initiative will support the expansion of the ADRC based in St. Petersburg and the transition of the Fort Myers based Aging Resource Center into an ADRC.

Five‐Year Plan for Expanding ADRCs Statewide

Plan (PDF 242 KB)

Attachments

  1. FS430.2053 Aging resource centers.
  2. State Map of ADRCs
  3. Florida’s Information and Referral System: ReferNET
  4. ADRC Training Notice
  5. Modules
  6. Developmental Disabilities Presenters Manual
  7. Developmental Disabilities Participants Handbook
  8. ADRC Checklist 2011 with Attachments
  9. Integrated Statewide Inclusion-Exclusion Criteria
  10. Sample – PSA8 Database Application
  11. Sample – Memorandum of Understanding Between the AAA of Pasco-Pinellas, Inc and the Agency for Persons with Disabilities – SunCoast Area Office Regarding Aging and Disability Resource Centers
  12. ADRC Referral Agreement Protocol Revised Draft
  13. Sample – Customer Satisfaction Survey
  14. DCF – ACCESS (Automated Community Connection to Economic Self-Sufficiency) Contacts
  15. DCF – Substance Abuse and Mental Health – Headquarters Contacts
  16. Florida Network of Centers for Independent Living Contact Sheet with Counties
  17. Florida Disability Resources
  18. Other Helpful Websites
  19. Marketing Strategies for Reaching People with Disabilities

Resources

To apply for services, call 1-800-96-ELDER (1-800-963-5337) or contact your local Aging and Disability Resource Center. (PSA = Planning and Service Area)