This training program must be completed on the Department’s website on an individual basis to access to the Certificate of Completion Request form and obtain a unique certificate of completion. If the program is watched on any other platform, then employees will not be eligible to receive a certificate of completion. This program does not currently support group training settings.

Upon completion of the training program, employees will be automatically redirected to the Certificate of Completion Request form. Please allow up to 30 seconds for the page to redirect. Employees must fill out this form in its entirety and submit it to receive their certificate. Employees will be provided with their certificate via email to the address provided on their request form within five business days if a valid email address was used.

Please note:

To ensure you are redirected to the Certificate of Completion Request form appropriately, please do the following steps:

1. Ensure you are on the Department’s website when viewing the training program.
2. Clear your browser’s cache before watching the training program by pressing CTRL + F5 while on this page.
3. Do not exit the page after the training program ends and allow up to 30 seconds for the page to redirect.

For the best viewing experience, it is recommended to watch the training program on a desktop computer.

Employees are responsible for providing their employer with a copy of this certificate to verify completion of the one-hour training program. The presence of the certificate in the employee’s personnel file will be verified by the Agency for Health Care Administration (AHCA) during its routine monitoring visits.